Cardsafe Help Center.
Find product guidance, contact support, or review how to request account deletion.
Common topics
Start with the right support route.
Account deletion
Request deletion from Profile security settings.
Deleting account access does not automatically remove records Cardsafe must retain for legitimate transaction, compliance, fraud prevention, accounting, or dispute purposes.
- 1
Open Cardsafe and sign in to the account you want to delete.
- 2
Open Profile, then choose Security.
- 3
Select Delete Account and review the information shown in the app.
- 4
Confirm the request. Records may be retained where required for transactions, fraud prevention, disputes, accounting, or legal compliance.
Help FAQ
Frequently requested support.
Where should I download Cardsafe?+
Use the official Cardsafe Download page for App Store, Google Play, Web App, and Android APK links.
How do I report a transaction issue?+
Contact Cardsafe support with the transaction reference and the account information requested by the support team.
How do I exercise a privacy right?+
Email privacy@cardsafe.app or use the Contact page. Cardsafe may need to verify the account before processing the request.