Terms of Use

By creating an account or using Cardsafe's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. These terms constitute a legally binding agreement between you and Cardsafe.

• You must be at least 18 years old to use our services
• You must provide accurate and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You agree to notify us immediately of any unauthorized use of your account

Cardsafe provides a platform for exchanging supported gift cards and digital assets for local currency in Nigeria. Our services include:

• Gift Card Exchange: Submit supported gift cards for review and payout
• Signed-in Rate Display: Exchange rate information shown inside Cardsafe before trade confirmation
• Instant Payment: Quick processing and payment to your local bank account
• Customer Support: Assistance through Cardsafe's published support channels
• Transaction History: Track and review your trading activity

Cardsafe's fees are incorporated into the exchange rate offered. We strive to maintain transparent pricing:

• No hidden charges or transaction fees for standard trades
• Premium services may incur additional charges (clearly disclosed)
• Bank transfer fees may apply depending on your financial institution
• Currency conversion fees are included in the displayed rate

Cardsafe reserves the right to suspend or terminate your account if:

• You violate these Terms of Use
• We detect fraudulent or suspicious activity
• You fail to complete verification requirements
• You engage in behavior that harms other users or our platform
• Required by law or regulatory authorities

You may also request account deletion from the mobile app or by contacting customer support. Account access will be disabled, pending transactions will be completed, remaining balances will be settled according to our policies, and records may be retained where required for transaction history, KYC, fraud prevention, disputes, tax, accounting, or legal compliance.

To the fullest extent permitted by law, Cardsafe shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities
• Service interruptions or technical errors
• Unauthorized access to your account due to your negligence
• Third-party actions or failures (e.g., bank delays)

All content, trademarks, logos, and intellectual property on the Cardsafe platform are owned by or licensed to Cardsafe. You may not:

• Copy, modify, or distribute our content without permission
• Use our trademarks or branding without authorization
• Reverse engineer or attempt to extract source code
• Create derivative works based on our platform

In the event of a dispute:

• Contact our customer support team first to resolve the issue amicably
• Provide all relevant information and documentation
• Allow up to 14 business days for investigation and resolution
• If unresolved, disputes shall be settled through arbitration in accordance with the laws of Nigeria

Cardsafe may update these Terms of Use from time to time. We will notify you of material changes by:

• Posting the updated terms on our website with a new "Last Updated" date
• Sending an email notification to your registered email address
• Displaying a prominent notice on our platform

Your continued use of our services after any changes indicates your acceptance of the updated terms.

If you have questions about these Terms of Use, please contact us: